Every Actualizer Has a Reality
Most of this book has been written to you as a person. That is natural; you are a person, reading a book. But I promised early on that we would return to a larger idea, and here it is.
You are not the only kind of thing that has a Reality.
The Actualizer
The Actualizer is whatever is having the Reality. When Actual arrives and is compared against an Expectation, there is someone or something to whom that comparison belongs. That is the Actualizer.
We usually picture a person. But nothing in the equation requires one.
A marriage has a Reality. A family has a Reality. So does a company, a church, a city, a nation. So, in its way, does a forest, a river system, a planet. Anything that brings an Expectation to an arriving world, and registers the arrival, is an Actualizer, and at any instant it has one Reality value of its own.
This is not a metaphor. I used to hedge it as one, and I was wrong to. An institution is not merely like a person having a Reality. It is an Actualizer, with an Actual arriving to it and an Expectation that it brings.
Whose?
I said in Book Two that the honest first answer to the question what is the Reality is another question: whose? Here is why that discipline matters so much.
Ask what the Reality of a layoff is, and the answer depends on whether you mean the person laid off, the manager who did it, the company, or the town where the factory stands. Each is a different Actualizer. Each brings a different Expectation. The same Actual arrives to all of them, and produces four different quotients.
Much of the confusion in public arguments comes from failing to name the Actualizer. One person is talking about the Reality of the nation and another about the Reality of a family in it, and they think they disagree about the facts when they are describing different fractions.
A marriage
Let me make it personal.
A marriage is an Actualizer. It is not the same as either spouse. It has its own Prediction, built from the history of the two people together: how arguments usually go, what Sundays are usually like, what happens when money is tight. It has its own orientation too: the conditions the marriage as such is turned toward, partnership, loyalty, family, home.
When something arrives to the marriage, a job offer in another city, a child, an illness, the marriage registers it. It has an AAH or an OO of its own, distinct from what each person feels.
And the marriage walks the same road everything walks. It cannot change its Expectation directly. Two people cannot sit down and decide that their marriage will now expect tenderness where it used to expect contempt. What they can do is act, together, in new ways, and let those actions become the marriage's history, and let that history, over time, retrain what the marriage expects. That is slow. It is also the only way it has ever happened.
An institution
Now scale up.
A company, a school, a government: each has a Prediction built from its record, and an orientation toward the ideas that founded it, held or lost.
Here is something the equation explains that I find genuinely useful. Institutions drift. A hospital founded on an idea of care becomes, over decades, an organization that mostly expects to process claims. A newspaper founded on an idea of truth becomes one that mostly expects to chase attention. No one decided this. No charter was amended. No crime was committed.
What happened is that the institution acted, day after day, and its actions became its history, and its history trained its Prediction. Meanwhile the founding idea was fed less and less. Slowly, the angle of its Expectation rotated, off the Ideal and down toward the ground of Prediction. And because a rotation lands in the part of the equation that cannot be felt, no one inside felt it happen.
That is what I mean when I say corruption is often a rotation. Not a single bad act. A turning, unfelt, accumulated out of ordinary days. And at the far end of the rotation, the vocabulary is usually unchanged. The hospital still says care. The newspaper still says truth. That is why you read the marks, not the mission statement.
The same is true between people. Betrayal is often not a decision taken against you at all. Often it is a rotation. Two people who seemed loyal to each other were, all along, aimed at the same thing, and one of them slowly turned. Seeing it that way does not make it hurt less. It does make it easier to see coming, and easier to stop telling yourself a story about malice that the record does not support.
Restoring
The same rule that governs drift governs restoration, and we met it already in Book Four: no statement of values reaches the Ideal. An institution that has rotated comes back the way it went, mark by mark, over roughly as long.
Love at every scale
I put this chapter in a book about love because love works at every scale too.
You can love a person: listen to their design and help it into form. You can also love a family, a team, a town. To love an institution is to do for it what he does for her: to notice its disturbance, to listen for the design it already holds, the founding blueprint buried under years of drift, and to act, artifact by artifact, to restore it to its completeness.
That kind of love is slow and usually unthanked. Institutions, like her, rarely say thank you. But they can be loved, past tense. And the people who love them are making history in the most literal sense there is.